Refund and Cancellation Policy

1. Cancellation of Services:

Clients may cancel advertising services by providing a written notice. The cancellation request should be sent to [email protected]. The cancellation will take effect on the date of receipt of the written notice.

2. Refund Eligibility:

Refunds are applicable in specific circumstances. Clients may be eligible for a refund if services have not commenced, or if there are significant issues unresolved by Tryus Club Media after a reasonable resolution period.

3. Refund Process:

To request a refund, clients must send a written request to [email protected], explaining the reason for the refund. Tryus Club Media will review the request within a reasonable timeframe and notify the client of the decision.

4. Non-refundable Services:

Certain services, such as consultation fees or services that have already been provided, are non-refundable.

5. Cancellation Fees:

If services have already commenced and a client wishes to cancel, a cancellation fee may apply. The fee will be communicated to the client before cancellation takes effect.

6. Client Responsibilities:

Clients are responsible for providing accurate information and promptly responding to communication during the service engagement. Failure to do so may impact the cancellation and refund process.

7. Force Majeure:

Tryus Club Media is not liable for delays or failure in service delivery due to circumstances beyond our control, including but not limited to natural disasters, acts of government, or internet disruptions.

8. Communication of Issues:

If clients are dissatisfied with the services provided, they should communicate their concerns promptly. Tryus Club Media will make reasonable efforts to address and resolve any issues.

9. Contact Information:

If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact us at [email protected].

10. Amendments:

We reserve the right to modify this policy at any time. Clients will be notified of any changes, and continued engagement with our services after modifications constitutes acceptance of the updated policy.

By engaging with our advertising services, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.